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Remote control of your Macintosh allows you to access a remote (host) computer across a network or the Internet from a local (client) system. The screen of the shared host computer appears locally, and you use your mouse and keyboard to control the other system from afar. Historically there have been fewer options to accomplish this for Macs than PCs, but the situation has been improving steadily.
Part 1 of this covers general considerations and Apple-supported methods available for remote system control that will generally work on any version of Mac OS X (Jaguar, Panther, Tiger, and Leopard). Part 2 addresses some commercial solutions that also support multiple OS versions, along with how to force-reboot a remote Mac. Part 3 looks at on new options provided by Mac OS X 10.5 Leopard.
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General Considerations
Remote control capabilities vary by method used and include remote desktop control (screen sharing), file transfers, and system management (patches and updates). With any remote desktop method, access to the remote system is slower than when you are sitting in front of that computer. The method used, network bandwidth available, and types of traffic will determine the “sluggishness” factor.
Minimizing the amount of data you need to transmit for screen sharing will make the process run more quickly. Closing unnecessary windows on the remote system and using a flat single-color desktop (instead of a complicated picture or pattern) will speed up response. Patience is a must, but remember it’s usually faster than traveling there!
Needs and realities often dictate your options. Some remote control methods work across different versions of the Mac OS (or cross-platform), while others require the same OS version on local and remote machines. Some methods require you to know the IP address of the remote system to connect and may require special firewall configurations, while others will work without any special settings or knowledge – usually!
It’s often helpful to use two remote control methods simultaneously (if possible), especially if you’re running a server or access is otherwise critical. Programs crash, network and Internet conditions vary, and you may find yourself locked out at a critical time. Sometimes method B works when method A doesn’t; then you can fix method A or reboot the machine from afar.
Apple Remote Desktop (ARD)
Apple’s native remote control solution is Apple Remote Desktop (ARD). ARD server software has been built into Mac OS X since 10.3 Panther and was available as an optional install for earlier versions of OS X. ARD provides the full gamut of remote system control: scalable screen sharing, file transfers to and from the remote systems, and remote software updating of individual machines and whole networks at a time. On a LAN, network admins with multiple Macs to manage will find this tool indispensable.
To enable an ARD host (server) in Panther and Tiger, go to System Preferences –> Sharing and turn on Apple Remote Desktop, then click Access Privileges and enable all desired services for one or more users. In Leopard you also enable ARD via System Preferences –> Sharing, but control capabilities have been split into separate Screen Sharing and Remote Management sections; click Options for choosing Remote Management services. ARD access from afar is via your host Mac’s account password.
To control an ARD-shared host computer, you need to use the Apple Remote Desktop administrator software. Apple sells two versions, a 10-client version for $299 or an unlimited client version for $499. The client limit dictates how many remote systems you can manage simultaneously; most home users and small business will be fine with the 10-client version. Bonjour support is available to find systems on your local network, or you can add them by IP address.
Across the Internet you must know the IP address of the remote computer or network gateway to establish a connection; this requires either a static IP address on the remote end or the use of a dynamic DNS locator service (like DynDNS) to find your remote system in times of need. ARD requires forwarding TCP and UDP ports 3283 through firewalls. Traffic can be routed across VPNs if one is available.
ARD is a powerful tool, but power comes at a price. Fortunately for home and small business users there are other options.
Virtual Network Computing (VNC)
VNC is an open source software effort to provide cross-platform remote screen sharing capabilities. Long an option for Windows, VNC support was spotty on Mac OS 9 but is solid on Mac OS X. It has become my primary method of controlling remote Macs and PCs from other Macs (and PCs) when static IP addresses are available.
The remote Mac needs to run a VNC server; starting with Mac OS X 10.4 Tiger the built-in ARD software has included the option to use VNC for screen sharing. Go back to System Preferences –> Sharing –> Apple Remote Desktop (Tiger) or Screen Sharing (Leopard) and click the Access Privileges or Options button (as applicable). Enable Share Screen with VNC clients and use a strong password.
On pre-Tiger Macs or as an alternate option for all Macs, the free Vine VNC Server (for OS X and OS 9) and it’s older precursor, OSXvnc, offer excellent VNC server packages with more options than Apple’s built-in server. In my experience the Vine and OSXvnc packages are more stable and resilient than Apple’s built-in server – I’ve had onboard VNC stop working many times and require a reboot to fix, while the standalone server rarely fails. I use Vine VNC Server on many of the business systems I support.
A VNC client viewer application is required to view your remote Mac on your local system. Apple did not provide a VNC viewer in Mac OS X until 10.5 Leopard (see Part 3 of this series), but the open source market came earlier to the rescue. Chicken of the VNC is a good free VNC viewer with a silly name, and it runs on Mac OS X 10.3 Panther through 10.5 Leopard.
For a step up, $30 will get you the Vine VNC Viewer; this software is faster and more stable than Chicken of the VNC, and it offers screen size scaling (invaluable when controlling a big screen from a small laptop) and clipboard sharing. Mac OS X Tiger or Leopard is required.
Both Vine and Chicken of the VNC will find local network systems using Bonjour. Across the Internet you will need to know the IP address of the remote computer or use a dynamic DNS locator service. VNC uses TCP port 5900 for control and, as with ARD, requires port forwarding through firewalls and routers. VNC works fine across VPNs.
VNC provides screen sharing capabilities without file transfers. Building layout software free. To work around this limitation you can use a network and/or Internet-accessible resource that both systems can reach: an FTP server, a shared Mac disk using AFP (AppleShare), a shared Windows volume using SMB, or a webserver with upload/download capability. Post the software or document from one system and grab it from the other via your shared disk or server.
Continued in Software to Remotely Control and Reboot Your Mac.
Methods of Mac Remote Control
- Part 1: Remotely Control Your OS 9 or OS X Mac
This article was originally published on Adam’s Oakbog website. It has been adapted and reprinted here with his permission.
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If you have to use Mac and Windows PCs regularly, you don’t need to physically switch computers to be able to use both of them. You can use Windows Remote Desktop for macOS, to allow you to use both machines at the same time.
Windows Remote Desktop for Mac uses Microsoft’s Remote Desktop Protocol, built into Windows 10, to display your Windows desktop on your macOS screen. You can run Windows apps, change settings, and share files and folders between your Mac and Windows devices.
Installing Windows Remote Desktop for Mac
There are two versions of Windows Remote Desktop for Mac, and which one you should use depends on your current version of macOS. In most cases, you should install Microsoft Remote Desktop for Mac 10.
If it doesn’t work, try the older Microsoft Remote Desktop for Mac 8 app instead, although version 8 is scheduled to be removed from the Mac App Store sometime in the near future.
- To install it, open the App Store. You can find this in your Launchpad, located in the Dock at the bottom of your screen, or by searching for it the Spotlight Search tool in the top-right of your screen.
- In the App Store, click on the search bar in the left-hand menu, and type in Microsoft Remote Desktop. Once you’ve located it in the search results, click the Get button to install it.
- The Get button will change to a green Install button. Click that too, then approve the installation by providing your Apple ID password. Click the second Get button to continue.
- Once installed, click the Open button, or locate the app in the Launchpad.
You may need to approve some additional permissions once you’ve opened the Microsoft Remote Desktop app. Approve and accept these, and then you can begin using it.
Adding a Remote Desktop Connection
Once you’ve opened the Remote Desktop for Mac, you’ll be able to add a new remote desktop connection.
- Click the Add Desktop button in the center of the window. Alternatively, click the plus button in the top menu, then click Add PC or Add Workspace.
- Fill out the Add PC form with the relevant information for your remote Windows PC. To use the standard RDP settings, start by adding your Windows PC’s IP address in the PC Name text box. Provide a memorable name in the Friendly Name box. Click Add once the settings are confirmed.
- Your connection will appear, saved and ready to connect in the main Remote Desktop for Mac window. Double-click on the entry to begin your connection. You’ll be asked to provide the username and password for your Windows PC at this point. Provide them, then click Continue to connect.
- If it’s your first connection, you may need to accept a security warning. Make sure you only agree to this if you’re connecting to a server you trust. If you do, click Continue to disregard the message and make the connection.
After a few seconds, the remote desktop connection to your Windows PC will complete and launch, full screen, ready for you to use.
Configuring a Remote Desktop Connection
Further configuration options are available, including the ability to change the quality of the connection and to redirect local devices connected to your Mac to your remote Windows PC.
- To edit a saved connection, hover over your server and click the pencil button. Alternatively, right-click on the saved connection and click Edit.
- If you a Mac with a Retina display, you’ll want to optimize the resolution of your remote connection. In the Display tab, click to enable the Optimize for Retina displays checkbox. You can also customize the color quality of your connection from the Color quality drop-down menu. You can set the overall resolution of your connection from your Resolution drop-down menu. Click Save to complete.
- In the Devices & Audio tab, you can select what local devices you want to be able to access on your remote Windows PC. Click to check any of the checkboxes listed. You can also select whether to play sounds locally or remotely from the Play sound drop-down menu. As before, click Save to complete.
Sharing Files & Folders Between Mac & Windows
It’s also possible to share files and folders between your local Mac computer and your remote Windows PC.
- To do that, right-click your saved server and click Edit, then click the Folders tab. Click the Redirect Folders checkbox, then click the plus button at the bottom of the window.
- Select the folders you want to share in the Finder window, then click Open to add them to your list. If you want to make them read-only, click the checkbox next to each folder entry under the Read-only column. Click Save once you’ve finished adding the folders you want to share.
Your shared Mac folders will then appear as network drives, listed as Redirected drives and folders, in the This PC section of Windows File Explorer once you make the connection.
Best Mac Remote Desktop
Sharing a Remote Desktop Across Mac Computers
If you have multiple Mac computers and you want to share the same configuration file for your Windows remote desktop, you can save the file and place it in your iCloud storage for you to access.
This requires each Mac computer to use the same Apple ID for iCloud storage.
- To export your remote desktop configuration, right-click your saved connection in the Microsoft Remote Desktop app, then click Export.
- Exporting RDP configuration files removes any saved passwords, which the Microsoft Remote Desktop app will warn you. Accept this warning by clicking Browse.
- In the Finder window, click iCloud Drive in the left-hand menu. Save your connection file by clicking Export.
- On another Mac computer, open Microsoft Remote Desktop for Mac, click the Settings icon in the top menu bar, then click Import from RDP file.
Remote Desktop Download Mac
- In the Finder window that appears, click iCloud Drive in the left-hand menu. Find and select your saved RDP file, then click Import.
Once you’ve imported your saved RDP file, you’ll then be able to connect to your remote Windows server as before.